Everything in place before the first note.
A back office connecting membership with the programme and daily operation of a concert society.
01 / The challenge
A concert starts long before the doors open.
A concert society works to two rhythms: its ongoing relationship with members and the preparation of each musical event. Seasons, guests, communications and collections must work alongside programming and attendance.
The challenge was to bring these needs into a dedicated cultural management tool. A person's information needed to make sense both in administration and in the context of a concert.
02 / The client
Sociedad de Conciertos de Alicante
The Sociedad de Conciertos de Alicante was founded on 18 April 1972 with 45 founding members. Four years later it had passed 1,500 members, with a waiting list. In 2022 it turned fifty, with more than 950 concerts programmed.
Half a century of activity leaves an administration with many moving parts: members, seasons, payments and attendance, each in its own place. And every October a new season starts that will not wait.
03 / The solution
The whole season in one system.
We developed an internal platform for Sociedad de Conciertos de Alicante covering members and guests, seasons, concerts, attendance and collections. The back office also includes campaigns, tasks, reports and communications.
SEPA collection batches and QR attendance connect administration with in-person activity. The software supports the journey from organising a season to welcoming people at a concert.
- The membership relationship. Member and guest management belongs to the same platform as communications and the team's day-to-day tasks.
- Programming with context. Seasons and concerts connect to people and attendance in a back office designed for cultural activity.
- From the office to the venue. SEPA collection tools and QR attendance support different moments in the same relationship with the audience.
04 / Results
Management that supports the music.
The concert society has a back office adapted to its activity. The platform brings together administration and the processes surrounding each concert, with connected tools for its team.
- Combined management of members, guests and seasons.
- SEPA collections, communications and administration.
- QR attendance connected to the musical programme.
Related services
Does your cultural organisation need tools of its own?
Let's talk about your project